Dedicated to Customer Satisfaction

Edmonton Airports and a partnership of 65 companies and 3,600 employees at Edmonton International Airport have joined to create EIA Team, which is dedicated to improving customer service and satisfaction. We're all working together to be sure that Edmonton International Airport remains an industry leader in delivering outstanding airport and aviation services.

Our Information Booth and Northern Lights Airport Volunteers are available to assist passengers, meeters/greeters, and airport employees with questions that they may have.

Feedback

We appreciate any feedback you may have about our facilities or services. Your comments are important to us! If you have comments/feedback, please send us an e-mail at feedback@flyeia.com

Mailing Address:

Attn: Passenger Experience Department

Edmonton International Airport
P.O. Box 9860
Edmonton, Alberta
T5J 2T2

Phone: 780 890 8900
Fax: 780 890 8329